These BusinessCLICK courses are aimed at helping SMEs in particular 'do better business' through using ICT.

The introductory course 'What Drives Your Business' makes sure we're speaking a common language, lays out the foundations for the BusinessCLICK programme and helps you to prioritise actions for your business.

This leads on to the BusinessCLICK series of five short courses that answer key questions on how ICT can help you 'do better business' - hover your mouse over the course titles on the left to find out more...

So you're looking for some new direction in your business, but where do you start?

This introductory course, the first of the BusinessCLICK series gives an overview of the financial drivers of a business. Once you're clear what makes a good business model, you can start targeting areas for improvement - using the other BusinessCLICK courses to help!

Click on the Course Title to begin...

So your Order Book looks ok at the moment, but what about later down the line?

Need to start filling the gaps, or run out of leads and not sure where to look next?

This short BusinessCLICK course looks at some simple ideas that can be made most effective with the use of Information & Communication Technology (ICT).

Click on the Course Title to see how Using ICT can help Increase Your Sales.

A full order book, motivated staff and satisfied customers - but still not the profit you wanted?

This short BusinessCLICK course takes some simple ideas and uses Information & Communication Technology (ICT) to help control the costs of your business, leaving more of the profits for you to work with!

Click on the Course Title to see how Using ICT can help Control Your Costs.

Lots of satisfied, loyal customers and a full order book. So, why is your profit not what you want it to be?

This short BusinessCLICK course looks at how using Information & Communication Technology (ICT) can help you identify which customers are good news for your business, which drain your resources and what you can do about it.

Click on the Course Title to see how Using ICT can help Increase Your Profit Margin.

In an increasingly competitive environment, how do you keep hold of your customers when the competition is doing all it can to take them away?

Aiming for excellent customer service is a start - this short BusinessCLICK course looks at how Information & Communication Technology can help you stay one step ahead.

Click on the Course Title to see how Using ICT can help you Deliver Better Customer Service.

Online Resources - buzz words of the moment or a real opportunity to change the way your business works?

We think the latter!

This short BusinessCLICK course introduces you to some of the services and resources available to all businesses and explains how they can help you to be more efficient and effective in your day to day working.

Click on the Course Title to see how Using ICT can help Make the Most of Online Resources.